Case Study

FedEx

Autonomous truck loading powered by Physical AI

The Challenge

Scale Meets Complexity

FedEx operates one of the largest parcel networks in the world, moving millions of packages daily across hundreds of sort facilities. At the core of that operation is trailer loading: a physically demanding task where workers must pack trailers tightly and safely with packages arriving in random sizes, weights, and sequences - with no advance knowledge of what comes next. Every shift, across thousands of dock doors, this process must run at pace without error. Meeting growing e-commerce demand requires scalable automation that can handle this variability in real, unstructured environments.

The Solution

Mech for Autonomous Truck Loading

Dexterity deployed Mech for autonomous truck loading at FedEx. Powered by Physical AI, Mech handles mixed sequences of randomly sized boxes - loading them efficiently into trailers with superhuman consistency.

“Dexterity delivers the latest in AI and robotics and supports our operations team while meeting growing customer demand.”

Rebecca Yeung

Corporate Vice President of Operations Science and Advanced Technologies

FedEx

Validation

From Pilot to Production

FedEx publicly showcased Dexterity's technology at their 2026 Investor Day. More details about production deployments will follow.

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